Privacy Policy

Information we collect

When you contact us or request an estimate, we may collect your name, email address, phone number, project location, project details, photos or files you choose to provide, and the contents of our communications. If you choose to receive text messages, we may also keep a record of your consent, including when and how it was provided and the wording shown to you.

Our website and service providers may collect basic technical information, such as browser type, device information, IP address, and pages visited. Hosting and form providers may process technical information needed to operate and secure the site and to handle inquiries.

How we use information

We use information to respond to inquiries, prepare and discuss estimates, schedule and perform work, communicate about projects, provide customer service, maintain business records, improve the website, and protect against misuse or fraud. We use phone numbers for text messages only when the applicable consent or other valid permission for that message has been established and recorded.

Text messages and consent

If you choose to opt in through an unchecked consent choice on our website, we may text you about the inquiry or estimate you requested and related appointment or project communications. We do not treat the mere submission of a phone number or a missed call as consent to unrelated marketing messages. Consent is optional and is not a condition of purchasing our services.

Message frequency varies. Message and data rates may apply. You can opt out by replying STOP and request assistance by replying HELP. You can also contact us at kellehertile@gmail.com.

Sharing information

We do not sell personal information. We may use service providers to host our website, manage customer records, process communications, and support our operations. They may handle information as needed to perform those services for us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose information when required by law or to protect our legal rights, safety, customers, or business operations.

Cookies and analytics

Cookies and similar tools may help the website function and improve the visitor experience. You can control cookies through your browser settings. Hosting and form providers may process technical information needed to operate and secure the site.

Security and retention

We use reasonable steps to protect information, although no online system can be guaranteed completely secure. We keep information for as long as reasonably needed for the purposes described here, business records, dispute resolution, and applicable legal obligations.

Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable business and legal recordkeeping requirements. You can opt out of text messages at any time by replying STOP. To ask a privacy question or make a request, email kellehertile@gmail.com.

Other websites

Our site may link to third-party websites. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy as our website, services, or legal requirements change. We will post the revised version here with a new date.

Contact us

Kelleher Tile Works & Remodeling Inc.

19 1/4 E Dunstable Rd, Nashua, NH 03060

Phone: (978) 809-5962

Email: kellehertile@gmail.com